At NighLon Solutions, I make it my duty to ensure that your brand and all images associated with your brand are perfect. They should be a true representation of you and your brand. There is a process involved, here is what to expect.
1. Get a Quote
Fill out the brand questionnaire or contact me with details of the package(s) you want. I will send you a quote as soon after that as possible. Included in the quote will be a timeline.
2. Sign Contract and Send Payment
After the details of your project is discussed and a quote agreed upon, I will send you a contract to sign and bill you for the deposit. I require a 50% deposit and it is non-refundable. I do stand by my promise of not stopping your job until you are 100% satisfied with the result.
3. Choose concept and request edits
Because I send 3 different concepts, I will ask you to choose one and let me know of any edits you would like to it. I 100% guarantee your design. You have unlimited edits until you are completely happy with it.
4. Approve Final Design & Final Payment
Once you are completely happy with your design, I will send you a electronic signature statement for you to sign stating that you are happy with your design. (Please note that edits made beyond this point are billed at $50/hr) So, please do not sign this until you are 100% pleased with the design.
Along with final graphics approval, a final bill will be sent to you via PayPal. Payment must be made within 5 days or your project will be sent to the bottom of the waiting list.
5. Receive final graphics & Send Log In Credentials
Within 24 hours of receiving your final payment, I will send you a download link so that you can download all of your graphics.
Along with this, you will receive a checklist of installation information, if you have requested this service. This will be any information I need to install your designs (blog, Facebook, twitter, etc). I request that this be returned within 24 hours of receiving it. I will in turn, have the installation complete within the following 48 hours.
6. Approve installation & Sign Release
When the installation is complete, I will send you the confirmation of completion. At this point, I need you to confirm that the installation is approved, and sign the release. I ask that this be done within 48 hours of project completion.
Installation/ Design Support
I include a 7 day support period. During this time, if there are any issues with the installation, design, file format, or anything else pertaining to the service you have purchased.
Once you purchase one of my services, you also gain life time (life of NighLon Solutions) admission to my clients only area.